A professional first answer for every new client.
Onla answers your firm's phone in English and Arabic. It takes the matter, how urgent it is and when to call back, and never gives legal advice. That stays with your lawyers.
The live call answers as Marsala, a sample restaurant.
(Sample calls)
Sample calls at Rahman Legal, a sample firm. We set Onla up with your information and test it on your calls before a real caller hears it.
(What it handles)
The calls that eat your day.
Never the decisions.
Onla handles
- Consultation requests
- Matter type and urgency, written down
- Office hours, location and languages
- Callbacks at a time that suits the client
Stays with your team
- All legal advice
- Fees and engagement terms
- Anything about an existing case
(Your team)
Every call leaves a request your team can act on.
Onla writes down who called, what they want and how to reach them. Someone on your team claims it, calls back and closes it with a note, and the history stays with the request.
Set up with you. Tested before it answers.
We load your firm's information and run test calls with you before Onla picks up for a single caller.
- 01
A walkthrough of your calls
We go through the calls your team takes: what people ask, what a good outcome looks like, and what must always reach a person.
- 02
We load your business
Services, hours, areas and the rules for what Onla may say. Your number stays as it is; calls reach Onla through forwarding.
- 03
Test calls, then your callers
We call it together, in English and Arabic, until every answer is right. Only then does Onla pick up for a real caller.
- A request in English
- A request in Arabic
- A question it must not answer
- A caller who changes their mind
(Integrations)
Works with the tools your team already uses.
- Foodics
- Slack
- Zapier
- Eat App
- Microsoft Teams
- resOS
- n8n
- Telegram
- Deliverect
- Make
Alerts reach your managers on WhatsApp, Slack, Teams or Telegram. Zapier, Make and n8n pass every booking on to your other systems and bring theirs back. Connect them yourself from your dashboard, or we set them up with you.
(FAQ)
Asked before the walkthrough.
Something else on your mind? Ask in the chat, or bring it to your walkthrough.
No. It is set up to say so plainly and to arrange a consultation instead. Questions about a matter, fees or an existing case are written down for your team.