Your number. Your floor rules. A tested setup.
Start with the live browser demo, then review your information, booking rules and phone connection. A restaurant pilot begins only after the setup is qualified.
Five steps from first call to go-live.
Each step has something small for you and something we handle.
- 01
Walkthrough call
You watch Amira take a booking live, walk us through how your floor works, and we agree the price. You decide on what you saw, not on promises.
- You
- Tell us how bookings work at your venue today.
- Onla
- Live demo, questions answered, price agreed.
- 02
Your restaurant's information
We review your opening hours, menu, parking and private-dining terms, then test the configured answers. Saving a document for review does not automatically change what Amira says.
- You
- Share your menu, hours and house policies.
- Onla
- Load them and check the answers read correctly.
- 03
Floor rules
We configure table capacities, dining time and booking start times, then test availability and private-event handling. Section preferences and kitchen-close rules need separate review.
- You
- Confirm tables, sections and what to escalate.
- Onla
- Configure availability and the handover rules.
- 04
Phone setup
The planned pilot keeps your restaurant's number. We qualify the exact carrier and PBX setup, the media connection and a staff fallback before any guest routing is enabled.
- You
- Confirm the line's account holder and administrator.
- Onla
- Qualify routing and test the connection before agreeing a date.
- 05
Test booking, then go live
We test a complete booking together before Onla answers a single guest. The go-live date is agreed only after that test passes.
- You
- Place a test call like a guest would.
- Onla
- Verify the booking end to end, then switch on.
What we'll ask you for.
Have these ready and setup moves quickly. Anything missing, we work out together on the call.
Restaurant
- Opening hours and kitchen close
- Menu or menu link
- Parking and access
- House policies
Floor
- Tables and their sizes
- Sections and terrace
- Dining-time limits
- How far ahead guests can book
Private dining
- Rooms and capacity
- When a party becomes an event
- Menu and deposit terms
Your team
- Who handles requests
- What always goes to a person
- Phone provider details
Call forwarding
Cloud PBX
SIP trunking
Keeping your number is the planned path. These connection options need qualification for your exact carrier and phone setup; a restaurant telephone pilot is not live yet.
All calls
A possible routing scope, subject to carrier and capacity qualification.
Unanswered calls
A proposed pilot option: your team answers first, with a tested fallback.
After hours
A proposed pilot window to agree with your team and phone provider.