Amira speaks Gulf Arabic, in one voice
Every Arabic line on a call is now in the Gulf Arabic a UAE receptionist uses, in a native Gulf voice that stays the same in English.
A caller should understand Amira the first time. Since the release of 2 November, every Arabic line on a call is in one way of speaking, Gulf Arabic, and Amira speaks both languages in a native Gulf voice.
One way of speaking
Before, one call could mix formal written Arabic in the booking read-back with words from other dialects. Now her replies, read-backs, times and closing question are all in the Gulf Arabic a UAE receptionist uses on the phone.
| Before | Now |
|---|---|
| هل هناك شيء آخر يمكنني مساعدتك به؟ | في شي ثاني أقدر أساعدك فيه؟ |
| الساعة التاسعة والنصف مساءً | الساعة تسع ونص بالليل |
| تم تأكيد الحجز. عدد الضيوف ستة | تم الحجز باسم …، لستة أشخاص |
One voice in both languages
Amira now speaks in a native Gulf Arabic voice, and it is the same voice in English, so a caller who switches language mid-call keeps talking to the same person.
We tested eleven Gulf Arabic lines over a phone line with a speech recognizer. It missed 11.6% of the old voice's Arabic and 5.2 to 6.8% of the new voice's.
The recorded call on our demo page, from 7 November, is in her new voice too.
Hear her in Arabic
Call Marsala, our sample restaurant, from your browser and book a table in Arabic.